At Motor Circuits 3D, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.
1. Data Controller
This website is operated by Dalau LLC, trading as Motor Circuits 3D.
Legal entity: Dalau LLC
Trading name: Motor Circuits 3D
Registered location: New York, United States
Business / fulfilment location: Barcelona, Spain
Spanish VAT ID: N0292656F
Contact email: contact@motorcircuits3d.com
For the purposes of applicable data protection laws, Dalau LLC, trading as Motor Circuits 3D, is the data controller of the personal data collected through this website.
2. Personal Data We Collect
We may collect the following personal data when you use our website or place an order:
- Identity data: name and surname.
- Contact data: email address and telephone number.
- Shipping data: billing and shipping address.
- Order data: products purchased, order number, order status and customer messages.
- Payment data: payment status and payment method information.
- Technical data: IP address, browser type, device information, cookie identifiers and website usage data.
- Communication data: messages, emails or support requests sent to us.
We do not store full credit or debit card details on our website. Payments are processed securely by third-party payment providers.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and manage your order.
- To produce and ship your products.
- To send order confirmations, shipping updates and customer service communications.
- To manage returns, refunds, damaged products or delivery issues.
- To respond to your questions or requests.
- To comply with accounting, tax and legal obligations.
- To improve our website, products and customer experience.
- To send marketing communications, only when you have given your consent.
- To manage cookies and analytics, according to your cookie preferences.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a contract: to process, manufacture, ship and manage your order.
- Legal obligation: to comply with tax, accounting and commercial obligations.
- Consent: for marketing communications and non-essential cookies, where applicable.
- Legitimate interest: to respond to customer requests, prevent fraud, improve our services and manage basic business operations.
The GDPR applies to companies and organisations that process personal data of individuals in the EU, including organisations outside the EU that target people living in the EU.
5. Sharing Your Data with Third Parties
We only share personal data when necessary to operate our store and provide our services.
This may include:
- Payment providers, to process secure payments.
- Shipping and logistics providers, to deliver your order.
- Website, hosting and technical service providers, to operate and maintain the website.
- Email and customer support tools, to communicate with you.
- Analytics and cookie providers, only where applicable and according to your cookie preferences.
- Legal, tax or accounting advisors, where necessary to comply with legal obligations.
- Public authorities, where required by law.
We do not sell your personal data.
6. International Data Transfers
Because Dalau LLC is registered in the United States and some of our service providers may operate internationally, your personal data may be transferred outside the European Economic Area.
Where required, we will use appropriate safeguards, such as Standard Contractual Clauses or equivalent legal mechanisms, to protect your personal data.
7. Data Retention
We will keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.
Order, invoice and transaction data may be retained for the period required to comply with tax, accounting and commercial obligations.
Customer service communications may be retained for as long as necessary to manage your request and protect our legitimate interests.
Marketing data will be kept until you withdraw your consent or unsubscribe.
8. Your Data Protection Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to certain processing activities.
- Request restriction of processing.
- Request data portability.
- Withdraw your consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at: contact@motorcircuits3d.com
We may ask you to verify your identity before processing your request.
If you are located in Spain or the European Union, you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or with your local data protection authority. The AEPD lists the main GDPR rights, including access, rectification, erasure, objection, restriction and portability.
9. Cookies
Our website may use cookies and similar technologies to operate properly, improve user experience, analyse website traffic and, where applicable, support marketing activities.
Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.
For more information, please see our Cookie Policy.
10. Data Security
We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
11. Children’s Privacy
Our website and products are not intended for children.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so we can review and delete it where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
We recommend reviewing this Privacy Policy periodically.
13. Contact
For any questions about this Privacy Policy or how we process your personal data, please contact us at: contact@motorcircuits3d.com
We will be happy to help.