1. Data Controller Identification
In accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation, users are informed that the personal data collected through this website will be processed by:
- Trade Name: Motor Circuits 3D
- Legal Representative: Dalau LLC
- Tax ID (NIF/CIF): N0292656F
- Registered Address: New York, USA
- Contact Email: lmr200493@gmail.com
- Core Activity: Design, manufacturing, and global distribution of 3D-printed decorative wall circuits.
2. Information We Collect
We collect the necessary information to provide our services and process your orders:
- Identity Data: Full name.
- Contact Data: Email address and telephone number.
- Shipping Data: Full postal address (required for worldwide delivery).
- Transaction Data: Details regarding the products purchased.
- Technical Data: IP address, browser type, and cookies (subject to your consent).
Note: Payment details are processed via secure third-party platforms (e.g., Stripe, PayPal). Motor Circuits 3D does not store credit card information on its servers.
3. Purpose of Data Processing
Your data is processed for the following specific purposes:
- Contractual Performance: To manage, manufacture, and ship your 3D circuits to your specified location.
- Customer Support: To handle inquiries, shipping updates, and after-sales service.
- Legal Compliance: To fulfill accounting, tax, and commercial obligations under Spanish law.
- Marketing Communications: Subject to your explicit opt-in, to send newsletters and updates regarding new circuit releases and promotions.
4. Legal Basis for Processing
The processing of your data is justified by:
- Art. 6.1.b GDPR: Necessary for the performance of a contract (processing and delivering your order).
- Art. 6.1.a GDPR: Your explicit consent (for marketing and non-essential cookies).
- Art. 6.1.c GDPR: Compliance with legal obligations (tax reporting).
5. Data Disclosure and International Transfers
To operate Motor Circuits 3D globally, we share data with trusted third parties:
- Logistics Providers: International courier services (e.g., DHL, UPS, FedEx, Correos) to ensure delivery.
- Payment Processors: Secure financial entities that manage transactions.
- IT Service Providers: Hosting and email marketing services.
International Transfers: As we ship worldwide, your data may be processed by entities outside the European Economic Area (EEA). We ensure these providers adhere to data protection standards equivalent to those of the EU through Standard Contractual Clauses (SCCs).
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined above. For tax and commercial compliance, certain data (such as invoices) will be stored for a period of 6 years, as required by Spanish Commercial Code.
7. Your Rights
Under the GDPR, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure (Right to be Forgotten): Request the deletion of your data when it is no longer needed.
- Object/Restrict: Limit the processing of your data under specific conditions.
- Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please contact us at lmr200493@gmail.com with a copy of an official ID for verification. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Data Security
Motor Circuits 3D employs industry-standard technical and organizational measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration.
International Shipping, Customs, and Import Duties
1. Global Shipping Motor Circuits 3D ships worldwide from our workshop in Barcelona, Spain. While we strive to reach every motorsport fan, shipping availability and rates may vary depending on the destination country. Shipping costs are calculated at checkout based on the weight of the package and the delivery address.
2. Customs, Duties, and Taxes (International Orders) For orders shipped outside the European Union (EU), please be aware that your package may be subject to import duties, taxes, and customs fees levied by the destination country.
- Customer Responsibility: All additional charges for customs clearance, import duties, or local taxes are the sole responsibility of the customer. Motor Circuits 3D has no control over these charges and cannot predict what they may be.
- Customs Policies: Customs policies vary widely from country to country. We recommend contacting your local customs office for further information before placing an order.
3. Customs Documentation By law, we are required to declare the full value of the goods (excluding shipping charges) and identify the contents as “Decorative Wall Art” or “3D Printed Plastic Model” on all customs documentation. We cannot mark international orders as “gifts” or lower the declared value to circumvent customs regulations.
4. Delivery Delays While we provide estimated delivery times, Motor Circuits 3D is not responsible for delays caused by the customs clearance process in the destination country. These procedures are beyond our control and may occasionally extend the delivery timeframe.
5. Refusal of Shipment If you refuse a shipment due to unexpected import fees, or if the package is returned to us because of an incorrect address or failure to collect it from the local courier:
- The original shipping cost will not be refunded.
- Any return shipping fees, duties, or storage costs incurred by Motor Circuits 3D will be deducted from your refund.
- If the cost of returning the item exceeds the value of the product, the package may be abandoned, and no refund will be issued.
6. Tracking and Insurance All international orders are shipped with a tracking number, which will be provided via email once the order leaves our facilities. In the event of a package being lost or damaged during international transit, please contact us at [Your Email] within 48 hours of the expected delivery date.
